Hi, I need help because I can't update the Bios, each time I try I get this message:
"Please back up your Bitlocker recovery key and suspend Bitlocker encryption in the operating system before updating your BIOS.
To avoid unpredictable situations, please load default settings before updating the BIOS.
The system will restart before updating the BIOS."
If I click YES, I get the option to use the update file, but the PC restarts almost immediately, if I click NO it just cancels everything and nothing happens. I had never activated Bitlocker, it was deactivated from the start, and I activated it briefly to save the recovery key on PDF before deactivating. It changed nothing, then I loaded default settings, and it still changed nothing, which pisses me off quite a bit because it was a built PC, modifications were made by the people that worked on it, but I didn't know of to save the settings, so I lost them for nothing.
What can I do to do that update?
"Please back up your Bitlocker recovery key and suspend Bitlocker encryption in the operating system before updating your BIOS.
To avoid unpredictable situations, please load default settings before updating the BIOS.
The system will restart before updating the BIOS."
If I click YES, I get the option to use the update file, but the PC restarts almost immediately, if I click NO it just cancels everything and nothing happens. I had never activated Bitlocker, it was deactivated from the start, and I activated it briefly to save the recovery key on PDF before deactivating. It changed nothing, then I loaded default settings, and it still changed nothing, which pisses me off quite a bit because it was a built PC, modifications were made by the people that worked on it, but I didn't know of to save the settings, so I lost them for nothing.
What can I do to do that update?